Privacy Policy for Tuk & Lu

1. Introduction
Welcome to Tuk & Lu (“we,” “us,” “our,” or “the Company”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your data when you visit our website or use our services.

2. Information We Collect
We collect the following types of information when you interact with our website and services:

2.1. Personal Information: This includes your name, email address, shipping address, billing information, and other information you provide when making a purchase or creating an account.

2.2. Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

2.3. Usage Information: We collect data on how you interact with our website, such as the pages you visit, products you view, and your preferences.

2.4. Cookies and Similar Technologies: We use cookies and similar technologies to track your online activity and enhance your user experience. You can manage these settings through your browser.

3. How We Use Your Information
We use the information we collect for the following purposes:

3.1. Order Processing: To process your orders, ship products, and provide customer support.

3.2. Account Management: To create and manage your account on our website.

3.3. Personalization: To personalize your experience and show you products and content that match your interests.

3.4. Communication: To send you updates, promotions, and important information about our products and services, provided you have given your consent.

3.5. Improvement and Analytics: To analyze website usage and performance, and to improve our products and services.

4. Disclosure of Your Information
We may share your information with:

4.1. Third-Party Service Providers: We work with third-party service providers to assist us in delivering our services, such as payment processing and shipping.

4.2. Legal Compliance: We may share your information when required to comply with the law, enforce our policies, or protect our rights.

4.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new entity.

5. Your Choices and Rights
You have the following choices and rights concerning your personal information:

5.1. Access and Correction: You can access and update your personal information by logging into your account.

5.2. Marketing Communications: You can opt out of marketing communications at any time by using the unsubscribe link in our emails.

5.3. Data Deletion: You can request the deletion of your account and associated data by contacting us.

6. Security
We implement reasonable security measures to protect your information from unauthorized access or disclosure.

7. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect their personal information.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page.

9. Contact Us
If you have any questions, concerns, or requests related to your privacy, please contact us at:

Tuk & Lu

Thank you for choosing Tuk & Lu. We value your trust and are committed to protecting your privacy.

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